Frequently Asked Questions
Everything you need to know about authenticity, ordering, delivery and partnerships.
Yes. Every product is sourced directly from manufacturers or authorised outlets and verified, printing, holograms, tamper seals and batch codes, before it is listed. Authenticity is built into our standard operating procedure.
We deliver across all 36 states of Nigeria. Delivery timelines and fees are confirmed at checkout based on your location.
We accept secure card payments and bank transfers through our payment provider at checkout. You can also arrange payment via WhatsApp for assisted orders.
Filter the shop by your skin concern, read our Education Hub guides, or message a skincare specialist on WhatsApp for a personalised recommendation.
Unopened products in their original, sealed packaging can be returned within our returns window. For hygiene and authenticity reasons, opened skincare cannot be resold and is only eligible in the case of a verified defect. See our Returns Policy for details.
Submit the wholesale application on our Wholesale page. We verify business credentials within 48 hours and send your pricing catalogue and onboarding details.
Visit our Partner With Us page and start a partnership conversation. We provide market-entry strategy, distribution, brand protection and customer intelligence for the Nigerian market.
Still Have a Question?
Our team responds within 24 business hours, or reach a specialist instantly on WhatsApp.